How 1,500 Gallons of Sewage Accumulated in This Superior Crawl Space
Project Case Study

How 1,500 Gallons of Sewage Accumulated in This Superior Crawl Space

This sewage backup was one of the worst cases we have seen in a long time. It involved four homes that all shared a lateral sewer line in Superior. The sewer line sustained a catastrophic collapse, which resulted in it all backing up into one homeowner's crawl space, involving 1,500 gallons of sewage. After Dryco was able to come in and do the initial cleanup, we were able to come in, fix the heart of the issue, and restore the home to as close to the original condition as practical.

Location Superior, WI
Service Sewer Line Replacement
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Step by step

How the job actually went

  1. Dryco handled the initial cleanup

    Dryco came in and cleaned up the backed up sewage and prepared the space for our crew to come in and fix the issue.

  2. We stopped it from getting any worse

    Contour came in to immediately stop the current situation. We excavated a small hole down to the main sewer connection and capped that line so nothing would continue to flow into the property.

  3. The approval we needed was the neighbor's

    A shared lateral is owned by the homeowners it serves, not by the city. The collapse sat beneath a neighboring home, so repairing it at the break meant getting that homeowner's permission to work beneath their crawl space.

  4. They declined, so we designed a new route

    The neighboring homeowner did not want any work done beneath their crawl space, which took repairing the shared lateral off the table. We designed a new route carrying the client's own service out to the municipal main instead.

In a typical day this is quite normal for Contour. With deep experience you learn that not every problem has an immediate solution that can be fixed in one simple path. Very often a plan B and a plan C have to be created on site. That is why it matters to understand all of the options up front.

  1. We abandoned the shared lateral entirely

    We completely abandoned the existing sewer line situation and routed a separate line, abandoning the client's connection to the shared lateral and installing a new independent sewer line from the client's home directly to the municipal sewer main located in the alley.

  2. A new 4 inch PVC service went in

    A licensed plumber routed the piping within the crawl space. We installed a 4 inch PVC sewer line extending from the residence to the sewer main in the alley. This ensured this resident never had to deal with the shared line again.

  3. Everything restored and compacted

    All of the excavation was restored, backfilled, and compacted so it will not sag in the coming years.

In the end, the client went through one of the worst homeowner experiences imaginable. Thankfully he went through it with clarity and a sober understanding of what needed to happen, which allowed him to make the right calls and clearly understand why everything was being done.

From the job site
The full write-up

What we were dealing with, and how we fixed it

The challenge

This project was to fix a customers sewer line that was backing up into her crawlspace. The main challenge was the sewer line was on a shared sewer where 4 homes used the same lateral line that went out to the main sewer, the lateral sewer line was under all of the homes under their crawlspaces. The sewer line was collapsed or broken under the neighbors crawlspace.

The work

Backlund Sewer Replacement – Project Summary

Contour Inc. was contacted by Dryco Restoration Services regarding a residential sewer issue after sewage had entered the client’s crawl space. Dryco initially completed the sewage cleanup; however, within approximately three days, an additional estimated 1,500 gallons of sewage had entered the crawl space.

Upon arrival, we investigated the sewer system and discovered a broken sewer pipe beneath the client’s crawl space. We repaired the damaged section, completed the necessary cleanup associated with our work, and attempted to camera the remaining sewer line to determine the source and extent of the problem.

During our investigation, we determined that the existing sewer was part of a shared lateral serving the client’s property and four neighboring homes. Further inspection indicated that the shared sewer line was broken or collapsed beneath a neighboring home, approximately four feet below the crawl space.

Because the sewer lateral was shared, sewage from the neighboring homes continued to flow through the line regardless of whether the client was using any water or plumbing fixtures. Due to the failed condition of the shared lateral, this sewage was able to back up into the client’s crawl space. This explained how approximately 1,500 gallons of sewage accumulated in the crawl space within only three days following the initial cleanup.

As an immediate measure to prevent additional sewage from the shared lateral from entering the home, Contour Inc. excavated down to the existing sewer connection entering the client’s crawl space and capped the line to completely isolate the property from the shared sewer system. The excavated area within the crawl space was then filled and sealed using clay and bentonite to help prevent sewage and contaminated water from migrating through the abandoned sewer opening and back into the crawl space.

Because a shared lateral is owned jointly by the homeowners it serves rather than by the city, repairing it at the point of failure required the neighboring homeowner’s approval to excavate beneath their crawl space. That approval was not granted, so repairing the existing sewer was not a viable option. The permanent solution therefore required abandoning the client’s connection to the shared lateral and installing a new, independent sewer service from the client’s home directly to the municipal sewer main located in the alley. Contour Inc. designed a new route for the replacement service.

A licensed plumber completed the necessary rerouting of the sewer piping within the crawl space. From that connection point, Contour Inc. installed a new 4-inch PVC sewer service extending from the residence to the sewer main in the alley.

The exterior work included removal of the necessary sidewalk sections, excavation of the sewer trench, installation and connection of the new 4-inch PVC sewer service, and completion of the required backfill and restoration.

Upon completion, all disturbed areas were restored as closely as practical to their pre-construction condition. The completed project provided the client with a new independent sewer service and permanently separated the residence from the failed shared lateral, eliminating the pathway that had allowed sewage from neighboring properties to back up into the client’s crawl space.

We recommend this company highly. We couldn't be happier of the amazing work they did, very friendly and courteous. They had to run a new sewer line from our property out to the city sidewalk, tear the sidewalk up, and run the line to the alley to connect to the city sewer system. In a little over a week they completed the job. Poured new sidewalks, ours along the house and the city sidewalks, then finished up fixing our yard. Beautiful job they did. We couldn't be happier. Thanks again guys for all your hard work. Contour Inc. Excavation and Utilities are amazing.
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